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What is a payment service provider?
A payment service provider offers businesses the
tools necessary to process electronic transactions.
At Payvision, we offer a comprehensive suite of
processing solutions with world-class service.
What types of merchants do you accept?
Payvision works with online retailers world-wide
as well as mail, telephone and Internet order
businesses.
What credit cards do you process?
Payvision processes all major international credit
cards including MasterCard, Visa, American Express,
Discover, Diners Club, JCB and Carte Bleue.
What other services do you offer?
In addition to credit card processing, Payvision
offers processing for debit, electronic gift/loyalty,
MOTO/Internet, Virtual POS and multi-currency
conversion.
What is Multi-Currency Conversion?
When international customers are shopping online
in a currency they are not familiar with, they
are often unaware of what the final transaction
amount will be. This situation may increase chargeback
risks for merchants. Payvision has created a solution
that will overcome the currency barrier and prevents
chargeback risks by making customers feel as if
they are shopping in their own country and in
their own currency. Facilitating Payvision's geo-location
technologies, Payvision MCC can automatically
deliver country-specific currencies or redirect
to country-specific websites. Payvision MCC enables
merchants to gain additional profits by identifying
a credit card's country of origin and offering
the customer a choice between their home currency
or the merchant's local currency. The Payvision
MCC solution immediately accesses current exchange
rates and calculates prices in the requested currency.
The buyer then selects the transaction currency
of choice and final settlement will occur in the
merchant's home currency.
How does Payvision's Multi-Currency Conversion
compare to dynamic currency conversion?
Dynamic Currency Conversion occurs in a point
of sale transaction where the card, the consumer
and the merchant are present. Multi-Currency Conversion
is in the Card Not Present environment. | |
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Is there a transaction fee for services?
Yes. All payment solutions providers charge a
transaction fee, but our rates are highly competitive.
The types of transactions conducted will determine
the transaction fee.
How long does it take to get set up?
Once the merchant account application has been
received and approved, the account will be up
and running in less than 48 hours. If there are
problems with the paperwork submitted, such as
incomplete data or inconsistencies, those issues
will delay account approval.
How and when will the merchant receive
funds?
The money generated from electronic transaction
sales is deposited into the merchant's bank account
and is usually available within 72 hours after
batching out. If a merchant wants USD settlement,
an international bank account is not necessary
for this process. Money will be deposited directly
into the merchant's current business bank account
each day, weekly or monthly depending on the merchant
agreement.
Will the merchant receive a statement?
Payvision offers real time, online reporting so
merchants can access their account information
anytime.
Who can a merchant call when they have
a problem?
Payvision offers outstanding worldwide customer
support. We have a dedicated group of professionals
who can resolve any problem in a very timely manner.
Merchants can contact us directly via email
for financial and chargeback concerns at FinancialSupport@Payvision.com.
Merchants can contact us via email with questions
regarding addition of currencies or payments
types at SalesSupport@Payvision.com
or by calling (917) 237-0900.
Merchants can contact us via email with questions
regarding technical concerns at TechnicalSupport@Payvision.com.
At Payvision, we are committed to providing
our merchants with world-class service on a
long-term basis. |
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Products_Services
E-Commerce
