COVID-19 Update: During these tough times, we’re standing by to help your business adapt. If you need any support, get in touch and our friendly teams will be here to help.

Questions?

Browse our FAQs below for quick answers on using our products and services.

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General questions

Find out more about payment methods, services, countries we operate in or other onboarding tips.

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Technical questions

Get all the details on integrating with our one RESTful API.

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Reporting

Learn all the ropes for getting the most out of our reporting tool.

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Invoices and remittances

Find all the info you need to understand your invoices and remittances.

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Follow-the-sun support
Security and gateway

Get more detailed information on our PCI compliance and gateway protocols.

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Charges and refunds 

Check out the specifics on how to make charges and refunds.

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Fraud management

Find all the info on what kinds of fraud there are and how to deal with cases.

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Dispute management 

Explore best practices for handling disputes and chargebacks.

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